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XENSES tickets with Transportation *Official Product*

icon 10 hours Mobile ticket Free Cancellation
Tickets from € 108.87

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November 2024
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You can select up to 5 travellers in total

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Adult (12 - 90)

Maximun: 5
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Child (5 - 11)

Maximun: 5
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Pack your swimsuit and get ready to have all your senses stimulated during this half day at Xenses Park. Take part in 15 different activities that challenge each of your senses in different ways. Enter the Way of Dwarfs and Giants to use your logic; visit the Xítrico Garden to awaken your senses of smell and taste. Spend five hours having fun by land, water, air, and underground. Your tour includes round-trip transport from Cancún, Riviera Maya and Playa del Carmen, entrance fees to the park, and use of amenities like locker rooms.
  • Priority Access: You can have your admission bracelets on the bus on the way to the park.
  • WiFi on board
  • Hotel Pick up & Drop off
  • lockers, restrooms,
  • Air-conditioned vehicle
  • souvenirs (Available to purchase)
  • Gratuities
  • Photos (Available to purchase)
  • All types of foods and snacks are excluded.
  • Soft drinks, water, juices and all types of beverages are excluded.
Departure Point

Traveler pickup is offered

- During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.
- We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes.
-In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city.
- To know the exact time and meeting point you must send a message thru the option on your reservation or must call us at least 24 hours prior to the visit date purchased. The time shown on your ticket is not the time at which you will be picked up.
- Let us know if you are not in need of transport.
- We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property.
- The guides will be dressed in red t-shirts with our logo on the back for easy identification. The guides will say the tour name out loud.
- Priority Access: It means that, upon your pickup you must present your printed or digital voucher and photo ID to allow you to board the bus. On the bus you will obtain the bracelet for entering into the park skipping the ticket office line.
- If at the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
- You must be 15 minutes early at the assigned location. The time shown on your ticket is not the time at which you will be picked up.
- Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.

Traveler pickup
  • 5ta Avenida Calle 34 Norte Esq, Gonzalo Guerrero, 77720 Playa del Carmen, Q.R., Mexico
  • Av. Constituyentes LB, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
  • Blvd. Kukulcan Km. 23.5 Lt. 1-02, Manzana 60, Zona Hotelera, 77500 Cancún, Q.R., Mexico
  • 10 Av. Sur 10, Playacar, 77713 Playa del Carmen, Q.R., Mexico
  • Bahía del Espíritu Santo s/n, Centro, 77710 Playa del Carmen, Q.R., Mexico
  • 10 Av. Sur, Calica, 77710 Playa del Carmen, Q.R., Mexico
  • Blvd. Kukulcan, Punta Cancun, Zona Hotelera, Cancún, Q.R., Mexico
  • Carr. Costera del Golfo 49, 77510 Cancún, Q.R., Mexico
  • Blvd. Kukulcan 1, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico
  • P.º Xaman - Ha Mz. 25-Lt. 19, Fracc. 4 Playacar Fase II, Playacar, 77710 Playa del Carmen, Q.R., Mexico
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Infants are required to sit on an adult’s lap
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
  • It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
  • Infants 0 to 4 years are Free of charge.
  • Important: Children must be accompanied by an adult all the time.
  • The Voucher schedule is informative.
  • Tours and days of operation are subject to availability and changes.
  • The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
  • If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
  • Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
  • All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
  • We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
  • We accept changes of visit dates from one day to another with the restriction of one day before.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, cancel at least 24 hours before the scheduled departure time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
Cristina_A
06 Sep 2023
Very interesting and super foto friendly. Love all the activities. Great layout and lots of fun would definitely do ir again
nenak0127
31 Aug 2023
The park is AMAZING. So much to experience with all senses! My fav was the 5 senses tunnel that was pitch black and you were required to use all other senses to truly dig into yourself and enjoy the experience! The upside down town was really mind blowing.... still cant quite work it out. streams running the wrong way, the clouds been lower than the building. WEIRD!!!!!! A fabulous day out.
699dariand
20 Aug 2023
This was an amazing experience! We have done Xcaret park before and loved it, so we wanted to try another one! This was such a fun time. Great for a family or couples! They have great photo opportunities and experiences to challenge your senses. Hence the name! Definitely would go again!
This tour in Tulum is organized by Grupo Xcaret

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We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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