08 Apr 2025
I hate to leave a negative review, but unfortunately, this tour was not worth the price and overall fell short of expectations. We did four different tours during our time in Colombia that we absolutely loved—this one, however, was the most expensive and the most disappointing. There’s definitely room for improvement.
We were originally told to meet at 10 a.m. at the top of Parque Arví, and we confirmed this with the tour company the night before. However, a separate guide began messaging us from a different WhatsApp number about a new meeting location—something we didn’t catch in time. As a result, we spent money to Uber to the original meeting point and waited over an hour there due to the confusion.
We were told several times to eat beforehand because we’d be drinking a lot of coffee. In reality, we only had two tiny cups and no real tasting experience. The itinerary wasn’t clearly communicated, and we were left unsure of what to expect. The one highlight was the couples massage—it was excellent—but it ended with a cold shower in rainy weather, which wasn’t ideal.
Once on-site, we were also met with several upsells. We paid extra for tamales and beer (which really should have been included), along with a few take-home items like wine and coffee that we were happy to purchase. While we made the best of it and laughed at the situation, I wouldn’t recommend this experience—there are definitely better ways to spend six+ hours in Medellín.