14 Oct 2024
Sent an UBER! I waited an hour without getting picked up. I had to contact support to get someone to meet me at the airport which ended up being an Uber... The driver was nice but argued with me about where I was staying. He took me to the wrong hotel and told me to get out. I told him it was the wrong place and he finally took me to the correct location. Luckily I'm comfortable in Spanish but with Bogota's reputation as being an unsafe city it seemed real concerning at times. When my flight got changed it didn't even bother contacting the company about my paid for return ride. This has been my worse Viator experience to date