16 Mar 2023
This tour started off terrible. I contacted the company a day before to confirm the meet up location and I was told the operator would be waiting and have a sign with my name on it. Upon arrival, another tour operator had to contact our operator to inquire about where he was. After awhile we were able to locate him.
Our tour operator was very accommodating to everyone around us but not for us. He went out of his way to help other people at the different venues we stopped at but he kept leaving us and suggesting we engage in things we weren’t comfortable with.
This excursion was terrible! They charged us for lunch which was suppose to be included according to the description online when we booked the excursion but near the end of the excursion they told us lunch was not included. Do yourself a favor and book with a company that honors its description of what is included and has tour operators who actually take care of THEIR customers!