11 Apr 2023
Our driver was great but we waited a solid 45 minutes after we were told there'd be a driver with a sign with our name. A random gentlemen connected us with our driver. When we began the ride to the resort, we weren't even sure if we were in the right vehicle and my daughter was quite freaked out. DR is a breathtakingly beautiful country and the people are wonderful. This was just not a great experience.