Full-Day Snorkeling Adventure in Ras Mohammed National Park

So I book the all day snorkelling trip to read Mohammed national park with avios points through British airways about 2 weeks before we arrived this was 1 of 3 trips booked. I waited a few days for an email to confirm they had received my booking. I already had emails from my other 2 trips to confirm it was received which hotel I was staying at and what time I would be picked up at and where I would be picked up from either in hotel lobby or main gates. I sent an email and sending a message on Facebook and leaving messages on their Facebook page. A few days before setting off to Egypt I get confirmation that they had my booking. I asked if they had a time when they would be picking me up for the excursion they said they'd let me know the day before my trip. The day before my trip I spent an hour trying to ring and contact them by messenger but I heard nothing. Come 11pm the night before I tried ringing again to see if I got through to someone and I finally did. They confirmed a time and asked for pictures of my passport which I gave. The day of the trip a taxi picked me up and a few other guests from other hotels we were told nothing there was no rep to greet us and tell us what was happening. We got to the docks and a guy from the snorkelling company welcomed us and told us the plan. The trip itself was amazing we went snorkeling twice and went to white island which is literally just a. Tiny strip of beach in the middle of the red sea. We had a lunch of grilled chicken rice and pasta and salad. You could help yourself to drinks and fizzy pop. The trip started from 8am till 5pm and at no point did we ever see anyone from get your holiday. I would advise using a diff company to book this trip as this one has no Customer service.

Unforgettable experience. From the beginning everything was quality. One of the best experiences I have ever done. Everyone is very good at what they do and they give you security. Thanks guys were the best!