20 May 2024
I am currently trapped in Florence with this budget tour group that I never realized I was booking because I booked through Tour Radar and paid just as much for this tour as I did for a tour with EF Go Ahead Tours which was so much better comma so much better organized and with so much better communication for the same money! The hotel I am in in Florence or actually Firenze is Ratty and does not even have coffee in the rooms! I have never heard of a hotel that does not provide coffee and tea in the rooms!! And I didn't even know we were coming to this hotel until the bus pulled up in front because they told us we would be at a different hotel, which is the information I gave my family as to where I would be! Now I feel like I'm being held hostage by this budget tour company who is now taking me to God knows where because apparently we have no say in where we go and we don't even end up where they tell us we're going to be!