Carmona Roman Necropolis and History Walking Tour

Carmona é uma cidade lindissima, repleta de história e tradições, que vale a pena visitar.os seus muitos bares de tapas são só um pretexto para conhecer melhor esta pérola da Andaluzia.

Booking: 1181907364 Booking reference: 785823474 We would meet the guide at 11. But around 9U30 on our way to Carmona (coming from Constantina which is approx. a 45 min. drive) our car broke down and needed to be towed to a local garage. I immediately contacted Andalusia Tour Travel (our contact mentioned in the booking confirmation) to ask what could be our options and if we could set the tour on another date without asking for a refund or cancelling our booking. In a very non-helpful(actualy rude and blunt way) I was told that it was not their problem that the car broke down and that we should take a bus!! I booked this trip for 6 people coming down to a respectful amount of 145 euros. That afternoon I contacted the Viator helpdesk via chat, hoping that they might find a way to do this interesting tour without waisting 145 euro's After typing down the problem giving all the booking details, I never received any feedback whatsoever..up until this day (4 days later) I waited for almost half an hour hoping to have some reaction at least, but nothing happened. I saved the transcript on my laptop. I do not need to explain that I am very disappointed.. At least the local guide from Carmone phoned me to ask if everything was OK. Lesson learned, it is better to check and deal with locals, they DO care and value their customers. –

The day started nervously as we were staying in Seville, and when we booked the tour (months ago) the meeting point was listed as Necropolis main gate, Street name, Carmona, Seville. However we soon discovered that Carmona was about 35km from Seville. So, some frantic research, and we found that we can catch the bus to Carmona. On Arrival in Carmona, we found our Guide who informed us that the rules had changed and we could not visit the Necropolis, nor could we go into the Colosseum opposite. But our Guide Luis, informed us that we would go through the town and look at the Fortress and the mines. Well, what a tour it turned out to be. It was informative with beautiful views and left us excited about what we had chose. It gave us a fantastic insight about Carmona and we would certainly encourage others to do this tour.