26 Jun 2023
We got nothing from this booking except paying $200 usd more than if we just grab a taxi and go buy our own tickets at the zoo. Someone pick us up and then just drop off at zoo entrance and said ok I will pick you up at 9:30pm. No guidance no directions nothing. There are 4 parks at the zoo. This only include 2 parks and we have to pay another $100 separately for the main zoo!! No one told us night safari park doesn’t open until 7:15pm. We went with kid and we ended up getting our own taxi back to the hotel instead of waiting until 9:30pm for our driver. Misleading booking it’s not a tour more like a transfer services. Taxi was only $30 each way and zoo ticket was $80 usd/adult so not sure why package was $470 usd. Ripped off and scam! We are disputing with our credit card to get partial refund