31 Jul 2025
Do NOT use this company! We scheduled a transfer from the La Romana airport- I called when we landed at 3:25 to tell them we had arrived and they said a car would arrive at 4pm. So we waited and waited and no one showed. When I called back I was left on hold for 20 min for them to tell me they went to a hotel to pick us up and since we went there we would still be charged! I spoke with a customer rep over an hour prior and told her exactly where we were… this company is awful and charged me $229 and didn’t even show up and won’t refund! Do not use- take a taxi- they are cheaper and available as soon as you come outside.