04 Jul 2025
This was the worse experience. I paid $322 CAD for a transfer from our hotel in Venice to our cruise port. Gave all the details of our ship - Norwegian Breakway, the departure date and time. I pre booked this service a few weeks before departure.
Then on the morning of transfer, the driver took us literally 5 mins away from the water taxi and it was the wrong port (for $322!!). No where in my reservation was there any indication that what I asked for was wrong. Then after calling his boss who literally instructed him to dump us, finally she said fine charge then another 500 EUROS (so an additional $750 CAD) to get to our port.
We were scammed