07 Jan 2025
The tour itself was very good, met what we expected, and overall enjoyed the experience. Our tour guide (Daniel) was very engaging. The only gripe we had is that we booked on the 10.30am tour, received email confirmation etc. However when we arrived, we were told our time had changed to 11.00am, due to a VIP tour at 10.30! I checked my email, and I had received a notification of this just over an hour earlier. Giving an hours notice (especially when people travel) of a change in time, is not appropriate. It didn't spoil the tour experience, but I found this extremely unprofessional. We had booked 10.30 for a reason, and it may only be 30 minutes difference, but it altered our plans for the rest of the day.