27 Jul 2025
This note is for the operator Wild Horizons who did not do what was hired to do, which was to take us and bring us from the hotel and give guidance on the activity. Operator does not have WhatsApp and did not respond to a message sent through the Viator platform, where I asked to inform the pick up time and the name of the guide. I had to contact Viator who after the fourth attempt managed to pass me this information. When we got there we went alone to the counter of the activity and we did everything directly with the company that controls the activity in the lookout café, that is, going by taxi would have been the same thing. The worst thing was that when we left the "guide" of Wild Horizon had left and dropped us behind with two children. Total lack of respect and professionalism. If you want to do Flying Fox go on your own, you don't need and don't pay to hire Wild Horizon.