15 Sep 2024
We have been to Los Cabos several times and always had a wonderful vacation; good food or even great food, many restaurant options, clean hotel, etc. This was the worst vacation we have had to Los Cabos and the worst vacation we have had in decades. The rooms are very dated, and are far too old to be considered "clean". In addition, the food is mediocre at best. The menus do not change, therefore, quite monotonous, especially on a two week vacation. They rate themselves as a five star, but I have stayed at numerous five star hotels and this one is a three star at best. Everything on the property is tired, dilapidated or broken. Restaurants are primarily outdoor restaurants, which can be very chilly in March. They have multiple propane heaters, but unless specifically asked to use them, they do not. They often require having the propane tank changed, which seems to take the entire wait staff, plus someone from maintenance. Changing the propane tank should be a one person job, even for a mid-70's woman, that takes seconds. There seems to be no on site management overseeing this resort. On the plus side, we did find the wait staff and chefs to be accommodating regarding special requests. However, if the quality of food is sub-par when fresh, the quality of the meal, when prepared will also be sub-par and disappointing. If Los Cabos is your preferred destination, find another resort! We have been to many and every single one of them was far better than this one, and actually cost much less money.