Privater Transfer vom Flughafen Kairo

Die Rückgabe war großartig, keine Probleme. Das Problem war die Abholung. Ich musste mir ein Taxi zum Hotel nehmen, denn als wir aus dem Flughafen traten, fanden wir niemanden mit meinem Namen oder dem Firmenschild, und dies überprüfte zuvor wie Verrückte das Innere, um nach der Person zu suchen. Außerdem kannten sie meine Flugnummer und die Ankunftszeit und machten sich nicht einmal die Mühe, mir eine SMS zu schreiben, um mich zu fragen, wo ich war. Dann kam ich zum Hotel und schrieb ihnen, dass ich bereits an meinem Ziel sei und fragte mich „Warum ich nicht gewartet habe“, na ja, warum ist oben beschrieben. Sie können sich vorstellen, wie frustriert wir waren, weil wir nicht wussten, wohin der Taxifahrer fuhr, und kaum Englisch sprachen. Ich schlug ihnen vor, dass es beim nächsten Mal für Ausländer von Vorteil sein wird, eine visuelle Benachrichtigung zu erhalten oder sogar ein Bild anzufordern, damit sie den Touristen identifizieren können. Und ja, ich habe die Hälfte meiner Überweisung angefordert und muss jetzt darum kämpfen, mein Geld von einer nicht erbrachten Dienstleistung zurückzubekommen.

We booked with Sun Pyramids Tours and because we stayed at their hotel (Great Pyramid Inn) as well our first transfer was included with our stay! I can't say enough about Mustafa and his communication skills! Being able to talk with someone to avoid problems and frustration is crucial. He contacted me via WhatsApp and assured me he would be waiting at the airport when we arrived. He had to wait about an extra hour or more because getting through customs and our luggage took a VERY long time but he was texting me the whole time and we were able to communicate through it all. To have a ride already waiting for me was a weight off my shoulders, especially after a long day of flying and it was late. Mustafa is exceptional and professional. He is SO friendly and kind. I ended up scheduling 3 more transfers (we took a short flight to Sharm) and because our driver, Mohamed was so great, I requested him to be our driver for our whole visit and Sun Pyramids obliged. We were treated like royalty and Egypt was by far the friendliest country out of the 5 my daughter and I visited. GREAT MEMORIES. They definitely go out of their way to treat you right! oh and by the way it's VERY important to have a driver experienced at driving in Egypt! Mohamed was the man when it came to getting through the traffic and he was safe. We were very comfortable with him. You know how taxi drivers can be right? barf with the slamming on breaks and stuff! Not Mohamed, he is fantastic!! Thank you both for the memories that will last a life time for my daughter and I. It also gave my husband peace of mind to know his girls were well taken care of while he had to stay home in America. He thanks you as well.

We arrived and they did not correctally disembark one of our tours wheelchairs and then took 3xhours to find it-causing 13xpax to miss their expensive cairo tours.management made a lot of promises but did not fufill one of them.very very dissapointed