Privétransfer naar de luchthaven van Caïro

Afzetten was geweldig, geen problemen. Het probleem was voor het ophalen. Ik moest een taxi naar het hotel nemen, want toen we het vliegveld uitstapten, vonden we niemand met mijn naam erop of het bordje voor het bedrijf, en dit is eerder de binnenkant controleren als maniakken om de persoon te zoeken. Ze wisten ook mijn vluchtnummer en het tijdstip van aankomst en namen niet eens de moeite om me te sms'en om me te vragen waar ik was. Toen kwam ik aan bij het hotel en ik sms'te ze dat ik al op mijn bestemming was en vroeg me "Waarom ik niet heb gewacht", nou, het waarom is hierboven beschreven. Je kunt je voorstellen hoeveel frustratie we hadden, niet wetende waar de taxichauffeur naartoe ging en nauwelijks Engels sprak. Ik stelde hen voor dat het voor buitenlanders de volgende keer nuttig zal zijn om een visuele melding te krijgen of zelfs om een foto te vragen, zodat ze de toerist kunnen identificeren. En ja, ik heb de helft van mijn overschrijving aangevraagd en nu is het een strijd om mijn geld terug te krijgen van een dienst die niet is geleverd.

We booked with Sun Pyramids Tours and because we stayed at their hotel (Great Pyramid Inn) as well our first transfer was included with our stay! I can't say enough about Mustafa and his communication skills! Being able to talk with someone to avoid problems and frustration is crucial. He contacted me via WhatsApp and assured me he would be waiting at the airport when we arrived. He had to wait about an extra hour or more because getting through customs and our luggage took a VERY long time but he was texting me the whole time and we were able to communicate through it all. To have a ride already waiting for me was a weight off my shoulders, especially after a long day of flying and it was late. Mustafa is exceptional and professional. He is SO friendly and kind. I ended up scheduling 3 more transfers (we took a short flight to Sharm) and because our driver, Mohamed was so great, I requested him to be our driver for our whole visit and Sun Pyramids obliged. We were treated like royalty and Egypt was by far the friendliest country out of the 5 my daughter and I visited. GREAT MEMORIES. They definitely go out of their way to treat you right! oh and by the way it's VERY important to have a driver experienced at driving in Egypt! Mohamed was the man when it came to getting through the traffic and he was safe. We were very comfortable with him. You know how taxi drivers can be right? barf with the slamming on breaks and stuff! Not Mohamed, he is fantastic!! Thank you both for the memories that will last a life time for my daughter and I. It also gave my husband peace of mind to know his girls were well taken care of while he had to stay home in America. He thanks you as well.

We arrived and they did not correctally disembark one of our tours wheelchairs and then took 3xhours to find it-causing 13xpax to miss their expensive cairo tours.management made a lot of promises but did not fufill one of them.very very dissapointed