Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Visiting Auschwitz-Birkenau is a solemn and morbid journey, but one worth the price. The unassuming towns of Oświęcim and Brzezinka, only an hour from Kraków, are the site of a horrifying tragedy. The Auschwitz-Birkenau complex embodies the grim objective of the Holocaust - gathering and exterminating masses of people in inhuman ways and conditions. Initially planned to serve primarily as a concentration camp, Auschwitz-Birkenau was transformed into a factory of death. The cold and ruthless industrial design of this genocide camp murdered around 1,5 million people.
Every year, countless visitors from across the entire world come to Auschwitz to commemorate these victims and never forget what took place there. For those doing it for the first time, a guide-assisted trip is the best choice. No amount of reading about it can compare to seeing the gas chambers and crematoria with your own eyes. This experience will stay with you for the rest of your life.
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Hotel pickup and drop-off
Insurance
Standard 3.5 hour group tour of Auschwitz and Birkenau
Documentary movie
Gratuities
Food and drinks
Departure Point
Traveler pickup is offered
If your hotel is not listed please add a remark and we will pick you up from any accommodation (also Airbnb) located within Krakow City limits.
Panstwowe Muzeum Auschwitz-Birkenau, Oswiecim, Poland Visit the most well-known former concentration camp and the place of the biggest and most tragic genocide in the world history – The Auschwitz-Birkenau Museum that has witnessed death of around 1.5 million people committed by the Nazis. During your trip, you will visit Auschwitz I, which was the first and main part of the camp but also served as administrative headquarters for the whole complex and Birkenau, which was initially designed as a concentration camp and quickly turned into the main place of the genocide with gas chambers and crematoria. Birkenau was also the place where women’s camp was located. It definitely is a must-see place in Poland, but also in Europe altogether. 180 minutes
Specialized infant seats are available
Travelers should have at least a moderate level of physical fitness
Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimeters (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the bus which will be parked nearby
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Cara E
03 Jan 2025
Great service. Arrived on time and super friendly informative driver. The experience was smooth less and the guide amazing. Definitely recommend. The whole day was so emotional and a must if you are in the area
cj_s
27 Dec 2024
I was very impressed with the transport to aushwitz. They messaged on all platforms with a pick up time 24 hours before the tour started. They were bang on time with no problems. The mini bus is comfy with chargers and plenty of room and the driver was a lovely guy. On the bus you watch a documentary which was very insightful. There were 15 people on a 30 seater perhaps as it was christmas eve. However, as for the actual tour, I found it was very rushed and i did not have enough time to absorb any of the information or read certain things. In the tour of the second camp, I could not even catch up with the tour and as there was no headphones on this tour ( there is on the other camp) i couldn’t understand any of it. so ended up looking around myself. However, it is important to note that the tours are not conducted by the tour operator and rather the aushwitz museum itself. Therefore not matter what tour you book with, this will be the case. Overall, a very emotive experience and i’m so glad I went with this tour company. 100% recommend
travelmad23
17 Nov 2024
We organised the Auschwitz-Birkenau Memorial and Museum trip so very easily for our family of 6. From the start it was a first class service. Great communication throughout. Transport arrived bang on time and Lucas our driver was great not only as a driver but as a communicator with the group. We were taken to both camps and our guide Mikel was exceptional. A patient and informative guide who was extremely personable respectful and so very well informed. We were taken back to our hotel at the end of the day and had a great experience. Highly recommend Mr Shuttle tours and will be using them again for our next trip as we would like to see the salt mines next time
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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