03 Sep 2024
Unfortunately, our experience on the Budapest Dinner Danube Cruise fell short of expectations, particularly because it was meant to be a celebration of our 39th anniversary. Budapest itself is a beautiful city that we enjoyed immensely, but this dinner cruise left us disappointed.
We had specifically requested a table by the window to savor the views, but upon arrival, we were assigned a table at the back next to a stack of chairs. To make matters worse, the light above our table was not working, which detracted from the ambiance even further. We reached out to the crew for assistance, but unfortunately, they were dismissive and did nothing to address the issue.
While the sights of Budapest along the Danube are breathtaking, our special night was marred by poor service and negligence. We hope the company considers improving their customer service and attention to detail in future.