30 Jun 2025
Had to wait 30 minutes for a shuttle from cancun airport to Playa del Carman ferry terminal Wasn’t even an E-transfer van. Don’t think they expected us. Apparently the driver was in such a hurry to get back to another customer he dropped us off 5 bocks away down some side street. My wife has mobility issues so dragging 2 large suitcases and carry on through cobble streets was a nightmare. We cancelled the return trip right away still haven’t received refund. Impossible to get a reply. Cost a little more for taxis but worth every penny Never had and issue with airport shuttles before but won’t use any again