18 Feb 2022
We took a trip to Cartagena in mid-February (2022), we had a big part of 12 for a bachelor party. The bottom line : Hi Cartagena did a phenomenal job and really took care of us.
I was the group organizer and I had contacted other companies about getting a package together for our group. Right from the beginning, Hi Cartagena replied quickly to my email and offered an itinerary for exactly what our group was looking for. I worked with Dhruv and he put together a custom itinerary for 4 days for our group. Traveling during the world during Covid/pandemic can be stressful and Hi Cartagena made everything so easy. They drove us/to from the airport and brought us to our house, which was a beautiful 11 bedroom mansion right in the heart of the walled city, pool, hot tub, AC, the whole 9 yards. They had a welcome dinner for us waiting too. We had a bilingual (Spanish/English) speaking concierge with us the whole time during the day and night time going out. He facilitated us always getting into any bar/club we wanted, getting us a table (which we all know can be a challenge for a very large group). They stocked the house with everything we needed (snacks, food, drinks etc). Hi Cartagena TAKES CARE OF YOU, with exceptional customer service. They are the definition of Colombian hospitality and make you feel welcome and safe.
Special thanks to Dhruv for setting up our initial itinerary. Roberto for taking care of anything we needed. Ricardo our security at night who watched over us, housekeeping for always making us breakfast and keeping the house clean. And of course Juan, who was our main concierge and took care anything we needed but also hungout with us and really was part of our crew. Also, special mention to Sammy – who takes care of all the ‘behind the scenes’ stuff for Hi Cartagena that other people might now realize.