24 Aug 2025
Neither picked me up at my lodging nor took me to my lodging. In the weeks prior to pickup, the company told me they can't drive down my street, so we agreed to meet 250m away, even though I had bags to carry. Then they said they couldn't even come to my neighborhood because of an event and that I had to get another vehicle to take me to the pickup spot, which meant I had to leave earlier and pay and carry my bags in 2 vehicles. Then, in El Paredón, they just stopped in the side of the road and said nothing so everyone got out but had to locate their hotels and carry their bags. Just not the door-to-door service I expected. I've seen signs here in El Paredón for cheaper shuttles (like 90qzl instead of 150+), which you might as well try if these guys are making you take 2+ vehicles with your bags.