12 Oct 2024
We waited at the location provided by the tour guide operator, our pick up time was 16.00 and we waited from 15.45 it is now 16.45 we are still at the location waiting. We have messaged the tour operator guide numerous times via the chat feature but not a single reply. I have requested a full refund I have been told they will respond back within 7 days will feedback and update the review. There is no option for a 0 star rating which is what they are deserving off right now.