23 Dec 2022
When I made the reservation in the morning the description didn’t say which time slots are available. Later the operator told me the only time available for Atlantis submarine is 3 pm which is only 2 hrs from my onboard time. I had to request a refund from Viator and went to Atlantis Submarine directly just in case someone cancels their reservation. Surprisingly the lady in Atlantis Submarine said there were still spots available for 12:30 pm. I asked her if she could see my booking for 3 pm in the system. She said she couldn’t see it. It must have been refunded. I paid 110 USD each for the submarine of 12:30 pm. Later on I found my request for refund for the 3 pm trip was declined. It is definitely a SCAM!