03 Jun 2024
Disappointed. We booked weeks ago and paid in advance through TripAdvisor. Showed up for our reservation and no one was there. Called the operator and he said we did not have a reservation. Told him we had a confirmation number and he said he’d check with TripAdvisor and hung up. 5 minutes later we got an alert from TripAdvisor that our tour had been canceled. Operator did not bother to call us back or apologize or provide any reason. Ruined our whole day’s plan and it was too late to book somewhere else. Haven’t yet received a refund but hopefully it will come through in the next couple days. Buyer beware.