We hire the tour in the morning as traveling with children is more rested and has shorter duration. When we picked up, we found that the driver, Shoabib, hadn’t bothered to distribute the seats and, although we tried to explain that we didn’t want to sit apart from our (young) children, he didn’t care, so the journey to the desert we did separated into three rows. We were the ones who had to solve it with the marriage coming to the excursion to be able to sit with our children, which seemed bad and a lack of interest on the part of the Enterprise and the driver. Days before we contacted to request the private tour, but we were told it was not possible. Actually it would have been as easy as paying for the two extra places the car had, but we were not informed and gave them the same request.
The excursion itself was pleasant, the visit to the dunes was quite gentle, nothing to do with the videos we had seen before, in our case and with our consultant resulted practically a walk without much adventure, we expected more action.
We were struck by the fact that all reviews were always 5 stars, our doubt about it is there itself as the driver sent us the link to put the opinion and was next to us until we saw that we put it and that it was positive, something very uncomfortable. By way of payment or blackmail, once the opinion was put, he sent us the photos he had taken with his mobile.
Back we edited the review hoping that this would understand so much 5-star opinion throughout Dubai.
In short, the tour met the plan, we would have liked more action and, thanks to the kindness of the other tourists, we were able to enjoy it with our children. On the Enterprise side we received minimal interest, rather they sought to fulfill what was agreed without too much sympathy or conversation. For example, if we couldn’t put the handkerchief on well, they didn’t care if we could wear it down or go uncomfortable, in no case were they attentive. Only, and expressly asking the driver, he helped us put it on the kids and left before helping us.
They are 7 seater cars including driver. They don’t offer private excursions even paying for the total places, which is meaningless.
Pros: The tour fulfills what it announces: 5 minute camel ride, walk through the dunes without excesses and bottles of water.
Cons: No interest to go further when it comes to making the experience enjoyable. Had it been for the driver we would not have been able to share the experience with our children.
Although the excursion started at 8, the driver wrote to us to try to pick us up at 7 a.m., in case it slipped. We had to be serious and explain that the pickup was booked by 8.
SHOAIB. Everything was great from the first minutes until the very end, first we rode a buggy, then they put us on camels and we rode through the desert, then we went to the desert on a Land Cruiser, the driver was a professional in his field, it was very impressive.
Everything was wonderful! The buggy ride and camel ride were truly thrilling and amazing! Our guide took lots of great photos, and everyone was professional. We skateboarded down the mountain and also took photos at sunset. Everything was top-notch! The barbecue dinner was delicious and varied, the performances were breathtaking, and I couldn't take my eyes off them. Our guide, Shoaib, is the best person who made our vacation and entertainment top-notch! I want to come back many more times, and I will always recommend Shoaib as a guide because he is the best in his field.
My vacation in Dubai, thanks to one trip to the desert, became the best and I will remember it forever. I am amazed by the level of service, kindness and responsiveness of our guide!!!