15 Aug 2024
Our initial booking for a day trip to the West Bank of Luxor was with a different company that we don’t want to name. They supposed to pick us up from hotel at 9am but when nobody showed up after 30 minutes we contacted them by WhatsApp and first were informed that they would pick us up at 10am and then that our trip was actually canceled... (note, we learned after several days that it was actually not their fault but that of our bank back in Australia that blocked our credit card because of some security concerns, therefore making it impossible for the payment for initial booking to be processed)
In those unexpected circumstances, we had to act quickly and find some way to save our day and in fact our whole 3 day trip to Luxor... We decided to contact Emo Tours Egypt who organized a great 1 day trip around Pyramids for us few days before, when we stayed in Cairo. We found on TripAdvisor that they actually do the "Private Half Day West Bank Tour to Valley of the Kings Queen Hatshepsut Temple and Colossi of Memnon"...
We started chatting with them via WhatsApp around 9:35am and they kindly agreed to organize that trip for us on the same day! They did manage to assemble for us (in only 1 hour) a great team of a very gentle driver, Carlos, and a very knowledgeable and relatable guide Mostafa Awad. Carlos picked us up from hotel at 10:45am!
We visited Valley Of The Kings, with three tombs included in the entry ticket plus tomb of Ramesses V & VI. Then we went to Hatshepsut Temple and as it turned out that we still had some time and energy for further exploration we asked on the spot if we could also add Deir El Medina to our itinerary. Mostafa called someone at Emo Tours and they agreed to do it for us! At the end of this amazing trip we stopped at Colossi of Memnon to take last few pictures. Finally, on the way back to hotel Carlos was kind enough to stop next to a supermarket so we could do a quick shopping.
Emo Tours, you are a truly great and professional company, with the highest standard of customer service! When we come to Egypt again we will definitely like you to be our tour operator again! Thank you VERY MUCH!
Adrian & Julie from Sydney