La Regina Legend Cruise Halong Bay 2Days 1Night on 5 Star Cruise

Many things were great. Particularly the scenery. Unforgettable. Staff were nice esp Flora and Duy. Room was nice. Boat facilities in general were fine. However, the food was very disappointing and this was the feeling of many people we spoke with. Certainly not fine dining. Thought the boat spent too long anchored. Would have liked more cruising. Even basics like toast and tea and coffee prices problematic quite often. The transfers to and from Hanoi were great and the communication by Duy was very informative.

Spacious rooms, great friendly staff and excellent food. A lighlight of our trip. Amazing views. Feels like floating luxury.

Pro: -The only good thing I can say about this trip is the scenery and the view is superb. My family really enjoyed the magnificent view of Halong Bay. -Mr Duy, the manager on the cruise is very informative and tried at his best to entertain the guest. Kudos to him. Cons: -If you are Muslim, please clearly stated and ask about the meals they prepared for you. You will only be served with terrible vegetarian food. -The cruise only sailed for maybe less than 3 hrs. The rest of the trip was just anchored. - Time for kayaking, cave visit was very short. -Majority of the crew was unable to speak in English. -The room was in unacceptable condition based on the 5 star they claimed and based on the price we paid. -1 of the F&B crew was super arrogant. Asked my family to change table just because he refused to set the other table and this happened twice. When we challenged his instruction, he said the table was booked and when being asked when the other guest booked the table, he cannot answer. When we called the manager, the manager give a straight answer which is no problem to occupy that table and no such thing as table booking. Unacceptable behavior and attitude for this kind of service. Spend your money somewhere else. Dont get fooled by the “5 star cruise experience”. And if this is really 5 star, i can’t imagine what will be the experience on 3 star cruise there.