Departure Point
Traveler pickup is offered
Please note that due to damaged roads, the Council has requested that we avoid parking at the ferry terminal. We will instead be parked at Lloyd Collins Park, which is to your left of the Sealink Terminal, along the waterfront. Please follow the signs to the park. There will also be information staff there to help assist any that need to be pointed in the right direction. We will also endeavour to have one of our staff members with a sign saying Kangaroo Island Trails, who will also point you to where you need to go. Please try and be on a tender as early as possible as we do have a deadline with departure times as per below:
Food and Wine Tour - 08:30am - 09:00am. (Times may vary depending on time of first and last tenders coming across from Cruise Ship)
We do receive an email from the Captains office 24 hours prior to the ship arriving, notifying us of the times of the 1st and last tender and we work in with that. We aim to depart 1 hour to 1.5 hours after the 1st tender. If the last tender is 5:00pm then we have you back by 4:30pm. If it's 5:30pm, we aim to be back by 5:00pm but most of the time we are back by 4:30pm.
Please note that if you do miss your tour, we will only refund 50% of the tour as we have expenses incurred that are prepaid, that does not get refunded to us. Every endeavour will be made to contact you but tours do have cut off times as we have other passengers to take into consideration.
Please also note that if your cruise ship is arriving late and leaving early, we will have to alter the itinerary.
If running late, please contact Kylie on 0458 471 419
TRAVEL INSURANCE
We highly recommend TRAVEL INSURANCE as from time to time the captain may cancel the tenders from coming in due to severe weather or other issues. In this event, due to the expenses involved in preparing for the cruise ship tours, we do NOT offer a refund. Please compare travel insurance policies as some will cover cancellation costs due to severe weather, while others may not, also please check the excess. If you purchase the Cruise Ship companies travel insurance, they will NOT cover external tours. Covermore Travel Insurance for Cruising - Australian Waters, does cover tour cancellation fees due to severe weather, it also has an inbound policy for non Australian residents.
Traveler pickup
- Cruise Ship Port, Penneshaw