Private driver guided tour london

I highly recommend London Country Tours. This was the third time I booked with David Stubbs. Again, his tours were the highlight of our trip. We were once again enchanted with the magic of England. David's tours provided door to door service and he timed our visits to minimize crowds and maximize our enjoyment. He and his colleagues are expert at avoiding delays and knowing some surprises to enthrall us. Thank you for giving us such treasured memories. We had just watched Wolf Hall and were delighted to learn so much about the Boleyn family. The Cotswalds were as lovely as ever.

Christopher was exceptional. Went above and beyond to make sure we had a wonderful day. Can’t say enough nice things about him. And about all the wonderful places he showed us.

What a disappointment - this turned out to be a very expensive driving service rather than an actual tour. I contacted David, upon Rick Steves' recommendation, on behalf of my parents, who had 1 day in London. They have limited mobility and therefore could not conduct a more traditional walking tour, which is why I reached out to David. I made this very clear to David when I contacted him via email and he assured me that they would get a great "tour" of London regardless of their mobility issues. The driver was nice and the car was clean, but the driver gave no history of London. My mom asked him about the history of the Cutty Sark and he didn't even know what it was. Then I contacted David personally, before posting a public post, to give my feedback, and he argued with me about each of my feedback points and then said, "I knew this would be a very big mistake". Terrible customer service - I wish David had turned down the job instead of taking their money, knowing his driver couldn't give them a tour as David had promised. Or at least I wish he had responded professionally and courteously to my feedback. Reading other reviews on Google and Yelp, I see similar experiences - the amount of history and information given seems to vary by driver. I expect to have a pretty sharp retort from David on this review, given his defensive reply to my email and his response to other negative reviews. I don't think I've ever given a review like this before, but I just want to give people fair warning.