03 Apr 2023
Our guide, Soline, was very knowledgeable about the art pieces and lead us around the museums very efficiently. The tour was great and the customer service was very responsive. The only reason I gave 4 starts instead of 5 was that this was the only tour (one of six all booked through Viator) that I received a spam SMS message. The fraudster claimed that I needed to click a link to buy the tickets to the second museum. When I replied that the tickets were already purchased the fraudster continued to insist that they were not. The customer service through Viator “contact the operator” was super fast to confirm that this was fraudulent but was still a bit unnerving that we had to deal with this. Also odd that this was the only tour to have this issue.