23 Apr 2024
I had very mixed experiences on 3 separate tours (2022, 2023 an 2024) because of the manager's unreliability and inconsistency. While some of the hotels and the sight seeings were exactly as described on our schedule and provided a nice experience to my foreign friends, some other hotels agreed upon one of the tours were switched at the last minute to hotels of lesser quality, leaving us no choice but to stay in those hotels. On one to the 2022 tour we wasted over an our waiting for a scheduled guide who never showed up. We ended up hiring and paying for another guide instead. On the first tour the driver who had been very nice and helpful throughout 12 days didn't show up on the last day to take us back from Rabat to Casablanca airport. We could have easily missed our early morning flights if we hadn't had help from the hotel staff where we spent our last night. In addition we were never reimbursed for the taxi fare. I strongly advise against booking any tour with this company after my 3 very disappointing experiences with owner/manager.