19 May 2025
I took a shuttle with driver, Jes, from Albany to Auckland Domestic terminal to return to my home in Blenheim. I couldn't have chosen a more careful coach driver, nor someone as pleasant as Jes. He was extremely courteous, and when his next fare, an "impaired" fragile older woman, boarded, he was very mindful of her condition and helped her safely to her seat. Her subsequent outburst did not phase him and I commend him on treating this lady with dignity in spite of her offensive demeanor.
I will book your service again, as you obviously choose your employees very carefully.
Thank you for a safe and entertaining trip, Jes. We may meet again, hopefully.
Shirlene.