Louvre Half-Day Private Tour

I shared this with them and they did not care - but know they are not flexible AT ALL I completely understand that I made a mistake at booking. It was very upsetting getting to the Louvre and finding out that I booked the wrong month. I take responsibility for that and know that was my fault. However, I find your company to lack compassion and empathy. I was with my elderly mother and she was in a wheelchair that had just broken. You had two no shows - we could have easily taken their spots and it would not have cost your company a thing. I even asked to pay for this experience again - and was told I could only pay in cash. I only had a credit card and of course was not carrying 90 euro with me. That was not good enough. I just feel that the tears were not necessary. This is an example of a company just being greedy. It would not have cost you a thing. I hope this never happens to you in a foreign country when you are with someone you love who is in a wheelchair. Compassion and empathy is always important. This was simply a waste of 90 euro that was not refunded. I will say the museums in Paris and the people were so helpful when they saw me with the wheelchair. This is a very unfortunate event and experience.

Wonderful experience! We enjoyed every minute of our tour, we were able to ask any question and get a detailed answer, and we were able to customize our tour. We will absolutely recommend this tour to all of our friends.

This January we took a mother-daughter trip to Pairs with just myself (mom) and my 17-year-old daughter. We were referred by a friend to Pierre-yves and did a two day excursion with him. We saw Versailles and Montmartre on day 1 and on day 2 a city tour, including the Louvre and the Eiffel Tower. Each day he picked us up at our hotel in his private vehicle, and drove us to our locations. Day 1 we had mentioned to him in passing that we had yet to have amazing croissants, so on day two he actually had them waiting for us in the backseat of the car, which was so very sweet and kind. His extensive knowledge of not only world history and events, but also his complex understanding of art and its interplay with politics of the time was beyond comparison. He really was able to put the pieces that we were seeing and the architectural style into perspective with what was going on politically at the time. He was also able to keep everything light and fun for my 17-year-old daughter by showing her interesting places that were popular on the Internet or things that were seen in the Netflix series Emily in Paris. He was more than happy to include unplanned stops during our tour to include places that she saw on Instagram and wanted to visit. We took several of his dining recommendations that were not on our radar and I have to say I was more impressed with the restaurants and the bars that he recommended than anything that I had seen on travel websites or on Pinterest. He was available to us, even after our tour ended for the next couple of days through WhatsApp, to help us with more dining recommendations, and reservations to some champagne tasting bars. Also to note, he does speak perfect “American style “ English as his wife is an American. He has a very fun and flexible guide in addition to his extensive knowledge of Paris, France, world history, art architecture and politics. We will definitely contact him again on our next trip to Paris and plan to use him for excursions to both Champaigne,Normandy , and the Loire valley region in the future.