Small-Group Tour: Rainbow Mountains Hiking from Cusco

Very good, good guides and super organized. meal was good and the driver too. very happy about this tour

Peru Travel was a great honest tour service in Cusco. My sister in law suffered from an injury the day before our tour was booked. I called Peru Travel to push back the dates last minute and they still honoured our booking. I was a little worried that nobody would turn up to pick us up at the alternative booking however they pulled through. At the time of contacting them to change the booking they went out of their way to ensure that the changes were confirmed and assured me that everything will be fine. The tour guides spoke good English and were very accommodating for anyone with altitude sickness. They went above and beyond for my sister in law by giving her a hiking stick free of charge to aide her in not only her Time in Peru but also beyond that. Would definitely recommend booking with this company. They tour prices are the standard rates you’d normally expect to pay for in Cusco so no need to look any further !!

Visited Rainbow Mountain on July 2018 with the family (all adults). We booked the tour via Viator/Trip Advisor and the local company was Peru Travel Company. We were disappointed due to the following reasons: 1. Pick up time was changed several times: from 3.30am to 5am - When I asked why the big gap in the change of pick up time I was told because our hotel, Hotel Casa Campesina, is on the way to go to the site. Anyways, they came at 5.35am! 2. The process of picking up passengers took very long. We stopped in one hotel and stayed there for more than 30 min. They should implement a better timing process, if passengers don't show up at the agreed time then leave them because it's affecting the other passengers. 3. We stopped at a gasoline station and stayed there for another 30-45 mins. The driver told us that he is looking for another passenger only to find out that there are more passengers to be on-boarded (transferred from another vehicle). I saw other passengers were also complaining because of the delay. 4. I booked a Small-Group Tour with max of 19pax. I was put in a bus where were 30pax. I complained when I saw more people was transferred (as mentioned in #3). Though they transferred us to another vehicle with 21pax. after our breakfast, the time spent is already gone. 5. Breakfast was not good. We picked up the bread along the way and it was just dumped in the bus floor. Lunch is a little better. 6. We were not informed that it was already snowing in the Rainbow Mountain. The guide only told us that "we will stay on the top for 10mins because it's very cold". I saw there were "guards" with radios all over the place I'm pretty sure they have the right contact to inform the tour guides of the situation above. At least we could have been warned that you will only see a white capped mountain. I am not asking for a refund because it's a force majeur but at least you are given the option to proceed or not.