8 Days Private Guide Tour Phnom Penh to Battambang & Siem Reap

January 2020: We selected Global Travel & Tours Asia based on previous reviews and were very impressed with their responsiveness as we planned our trip. Mr Ann at Global Travel & Tours Asia put together an excellent and jam-packed 3-week adventure in Vietnam and Cambodia for a friend and me. Every guide was extremely knowledgeable, helpful and just plain fun to be with. One even took us to his home to meet his warm and welcoming family, which was a extra special experience. The guides and Mr Ann went out of their way to make sure things went smoothly. Ann’s choices of hotels was also top-notch. I highly recommend their services.

Global Travels & Tours Asia arranged a fantastic tour of Cambodia for my daughter and myself. The accommodations, restaurants, and guides were excellent. The owner Mr. Ann, is a true professional who can arrange any tour that you want from the most visited sites to one's off the beaten path. He is very easy to work with and he personally makes sure that every detail of your trip exceeds your dreams and expectations. I HIGHLY recommend Global Travels & Tours Asia!

The company We booked this tour with Global Travel & Tours Asia for our honeymoon in Cambodia. While this was supposed to take place in November 2019, due to my mother in law's death a few days before the tour start, we could not go ahead as planned. However, upon contacting the managing director, Ann Houen, we were assured that he will do his best to help us at least reschedule the tour for another date. He eventually managed to reschedule this tour for 18 January 2020 with a start in Siem Reap and finish in Phnom Penh. Although it was peak season and the prices were normally considerably higher, Mr Houen took our situation into consideration and managed to negotiate with his suppliers to keep the prices as they were in November 2019. In the end we paid only an additional USD 166 in accommodation costs. One other thing that made us feel this company is working with us and for us was that they were very attentive and flexible with our situation. At the end of the tour we told the company we will not be flying back to the UK but have booked a hotel in Sihanoukville and we are planning to spend another 7 nights there. The manager quickly agreed to find us a driver to take us there, instead of transferring us to the Phnom Penh Airport as specified in the tour schedule. Then, after we got to the hotel in Sihanoukville, a hotel we booked by ourselves on Agoda, we realised we were a bit swindled by the owners of that hotel so we contacted Global Travel & Tours Asia and again Mr Houen, although he had duly fulfilled his contractual obligation, agreed to find us a better hotel so we can finish our honeymoon in good conditions. He sent us directly to the best one and did not charge us for this service. Also, he agreed to find us a driver to take us back from Sihanoukville to Phnom Penh Airport at the end of our journey. We are very happy with the services provided by Global Travel & Tours Asia and plan to use them for our future holidays in Asia. The tour During our 8 days tour we didn’t feel we have a guide with us, but rather a very close friend. Although we had 3 different guides, they were all very professional and able to answer all our questions. They showed us things that all tourists see but also places which get overlooked by most people. Also, whenever we were looking to buy things, they were very helpful in letting us know if the prices there are negotiable and what would be the right prices for the items we were looking to buy. They told us many things about their country and culture outside the stories regarding the places we were visiting. Whenever we stopped to eat somewhere, they made sure the place has good standards and the food is cooked for tourists rather than in a way that is very traditional but might not necessarily liked by people that are not accustomed to Asian tastes. We travelled between places in very good conditions, in luxurious 4x4 Lexus cars driven by very good and prudent drivers and the accommodations booked for us by the company were amazingly good. Also, another nice touch was that the guide was discreetly paying attention to what we were saying and making sure it is taken into account. For example, we got to Siem Reap on my birthday. The guide discretely tipped off the hotel staff about it, and in the evening when we got back, they were waiting for me with a birthday cake and sang happy birthday to me. Then in another hotel, after we told the guide during a casual chat that it’s actually our honeymoon, he again discretely told the staff about it and when we got back to our room we found a lot of flowers and balloons in it, accompanied by a lovely treat of local fruits. Overall this was a true 5 star experience!