13 Feb 2024
We traveled to Sweden for a few days. I had booked the palace tour in October 2023. We traveled in Feb 2024. The tour canceled the day before the event claiming the two palaces on the event were clised. Upon research I found out the palace tours can only be done on Saturday and Sunday. We were leaving by then.
This is very poor management. They should have informed us much much earlier and should have not arranged a tour on the days that can not be done. We did lose an opportunity to do anything for that day.
Shouldn’t your agencies know about closure days in advance.
I do not recommend this agency at all.