Private Edinburgh City Tour

Booked a full day tour with Ecosse Executive Tours through Trip Advisor three months in advance of our day visit in Edinburgh so that my 80-something parents could enjoy the city without exhausting themselves. I confirmed the booking directly with the company two months ago and received a pleasant response that our booking was confirmed, and I could rest assured we would be well taken care of. Today we disembarked, happily walked up to Alan, the tour director, only to be told that we would be traveling with a different tour guide today. Paul, he said, would be here by 9am (the contracted time for our tour to begin), "I promise." And with that, Alan drove off with a different party. At 9:20am, after watching the precious minutes of our limited stay in Edinburgh tick away, we decided we probably needed to pivot as neither the "promise" nor the contracted-and-paid-for tour were going to be fulfilled. Thanks Ecosse and Trip Advisor for a thoroughly disappointing, stressful and crappy experience.

This was a fantastic experience. Alan was professional, respectful, courteous, always mindful of our comfort/care/needs, full of history and interesting facts. So many that we started writing them down so that we could remember them all! We started joking (my daughter and I) saying that we'd make another note of the Fee-isms. Alan's last name is Fee. Worth every cent and more! He gave us the best tips, best jokes, best insight, and most importantly......a lifetime of wonderful memories. I have made a note to keep his contact information and definitely come back and tour with him again. I believe that he is even opening up his personal residence (it's spectacular by the way) as a B&B and if it's available, I'll be staying there with him upon our return! Can't say enough good things about this company. You'd be wasting your money to book with anyone else.

Alan was terrific! Enthusiastic, knowledgable, well read, sense of humor and most accommodating! The full day was ours and the four of us enjoyed his professionalism and insight into a truly wonderful City. Looking forward to our next visit and Alan's hospitality.