02 Apr 2020
Purchased the NO Sightseeing Pass, but did not buy the insurance as we were in the area regardless. Notified from the Big Easy that the main attractions (Jazz Cruise / Big Easy City and Graveyard tours are cancelled. Contacted Sightseeing Pass to request a refund......no refund as did not buy the insurance. With eveything closed.....pass is of no value. The Passes are extended to April 2, 2022; which is of no help to us as we won't be back. So DO NOT purchase in adavance unless you want to pay the extra! Very poor customer service in these times!!!!