Transfer from Yerevan to Tbilisi

Absolutely outrageous experience! The driver behaved like it was still the communist era — showing total disrespect to passengers. We had a half-hour delay without any explanation, it was cold and raining, yet despite our polite requests, he refused to close the car doors. He yelled at us constantly, even though we told him several times that we did not understand his language. He made insulting gestures at us like we were animals, hissed at us, and screamed whenever we were supposed to get out of the van — without giving any proper instructions. At the border, again, he only barked at us in his language. Thankfully, other passengers told us we needed to take our backpacks. To make things even worse, the driver stole our cigarettes, and when we asked about them, he screamed at us again — and even hit me, a woman! I wrote to customer support, but even though they read the message, they didn’t even bother to reply. The driver was reckless and drove like a complete maniac. This was a horrifying, degrading experience. Never, ever use this company!

Pünktlich, Mercedes Bus war geräumig und die Sitze durchaus bequem. Pinkelpause an einem kleinen Restaurant und Supermarkt war eingeplant und nicht zu lang. Fahrer war gut und hat sich durchaus an die Vorschriften gehalten, wenig wilde Überholmanöver.

Everything was extremely smooth. I got a response immediately when I texted the tour agent. I reached 15mins early and the road was completely empty so got a bit scared in the beginning but the driver came as soon as I texted I was waiting at the spot which was comforting, considering the fact that I was travelling solo.