San Francisco City Small Group Morning Tour

Totally worthy, especially if you have not much time. Michael took us to see main attractions and most significant places in a friendly and knowledgeable tour. He didn’t have us just sitting in the van but offered us many opportunities to walk around and have a touch of the city while taking us to see both most iconic places and less known ones. Very interesting! I liked learning about the history of the city. Highly recommended!

I came from out of state to visit my 84 year old mother. Kirill is the manager of “A Taste of San Francisco.” I did not appreciate how Kirill hung up the phone on my 84 year old mother today on 12/27/24 at 9:04 am. My mother called Kirill to say that the pick up van to the Caza Hotel was late on 12/27/24. Kirill said, that the driver sent a text that he would be late, when in fact a text was never sent to us this morning on 12/27/24. The reservation was changed from 8:30 am to 9 am, after it was reconfirmed for 12/27/24 for 8:30 am several times. Kirill was annoyed when my mother and I called to reconfirm our reservations several times. I called to reconfirm the reservation on 12/23/24 and my mother called before that. On 12/26/24 at 8:25 am, Kirill called my 84 year old mother asking where she was. Apparently, Kirill made a mistake and thought our tour was for 12/26/24 instead of 12/27/24. My mother explained that our tour was for 12/27/24 at 8:30 am. Kirill never apologized for his aggressive and rude behavior. Kirill has poor customer service. He was impatient, aggressive and blatantly rude towards my 84 year old mother, who just wanted to reconfirm our reservations. For the record, it was Kirill himself who made a mistake and thought our reservations was for 12/26/24, when it was supposed to be for 12/27/24. Kirill never apologized for his rude behavior and indifference. Kirill made it sound like it was my mother’s fault, when in fact it was Kirill who got confused with the dates. We have followed the instructions carefully and have waited for the pick up van in the front lobby of Caza Hotel on 12/27/24. Kirill’s disgraceful attitude was in excusable and distasteful! Kirill is not the right person doing customer service work. Kirill does not have the right personality for this job and is not qualified. I hope the phone calls are recorded so that it can be reviewed. To the Owner, Please do not text or call my 84 year old mother anymore, you are only upsetting her. Our experience from this tour is already stated on this review for 12/27/24.

We took the Taste of San Francisco tour today and had a wonderful time. Jerry, our tour guide, was a delightful. He shared fascinating stories and the history of each place we visiited in an engaging way. The tour itself covered a good number of beautiful and interesting sites. i would recommend this to anyone looking to learn something about San Francisco.