14 Mar 2024
If I could I would give this review zero stars!! Shortly after we booked this trip we received a message from the company saying they couldn’t manage the time we had booked, offered a new time and different guide - it didn’t suit us as w head other trips booked, so we asked them to cancel and refund. We received no further communication then we got a text and call from another guide (at a time that we had stated we couldn’t manage) saying she was at our meeting point. Now they are claiming we didn’t appear for the booking and taking no responsibility for the lack of communication and we are struggling to get our refund!