12 Sep 2022
We took specialy a plane from New York to Washington to make this tour .
When we arrived at the place where we had to meet : Nobody , no car nothing .
When I phoned the tel numbers we had received from Viator : No answer - "Sorry sir but this is not the tour you booked "
So we staid a board of the street .
Only thing we had to do is taking back the plane whithout seeing anything .
We will take very serious action when back in Belgium ( Monday 19 september )
After 45 years of management and CEO funtions I never had such a bad coordination for all the storys ( in 14 days ) from Viator .