12 Jan 2025
All the conditions of the activity are not in the description. They send you the totality of the conditions by mail EXACTLY 24hours before the begining and you can’t do annulation because annulation must be validate maximum 24 hours before the begining.
The meteo was horrible ( a lot of snow )
The conditions was announced sooner in the day but the companie don’t canceled the activity.
You received the conditions that Said that no refund if you don’t see Aurora exactly 24h before and you can’t cancel because the delay is expired.
I know that the meteo is not an exact science but wheel it’s your job, you can annulate but they prefer take your money.
Download Aurora app, rent a car and go by yourself on the spots
The only good think is the guide that was really friendly and so disapointed for us.