05 Jul 2024
Agate Travel planned an absolutely wonderful trip for us to Japan! It was a great experience working with Emily through the planning stages. She answered all my questions well within 1 business day and gave clear and helpful instructions and advice including everything from making payments to how to navigate travel within each city. I admired how organized she was through it all. For example, I found it useful that she would number the emails in the subject line each time a new topic was covered. It was really helpful when checking back on things.
As for the trip itself, the hotel accommodations they arranged for us were very good indeed and the tour guides were outstanding, especially Heidi in Tokyo and Minnie in Kyoto. Agate's approach to travel with tour guides the first 1-2 days in a city followed by a day on your own was fit well for our family and allowed us to get the lay of the land and then explore on our own (relying heavily on helpful great tips and helpful recommendations from the local tour guides). I knew very little about Japan before this trip and now I feel like I have a wonderful appreciation of and understanding of Japan and its wonderful history and culture thanks to Agate and their perfectly planned and executed itineraries.