Dubrovnik bij nacht, geschiedenis, wijn en hapjes

Ik heb de meest geweldige ervaring met Laura gehad en ik had het geluk dat ik tijd met haar had helemaal alleen. Ik ontdekte verborgen juweeltjes met haar in de oude stad en leerde een aantal geweldige en ongewone verhalen. We hadden toen lokale wijn en lekkernijen in een zeer mooi restaurant in Old. Ik kan deze tour en lokale wijn, vooral voor individuele reizigers sterk aanbevelen.

Barbara, the tour operator and owner, contacted me 4 days in advance to ask if I could move my tour from Saturday night to Friday night with one other person because she didn’t have any other people with me at the time. I told her it was my only availability and I wasn’t arriving to Dubrovnik until late Friday night, but was Looking forward to her tour the most and hoped she wouldn’t cancel it. She wrote, “ Sure, I understand. Will do my best don't worry!” Day of the tour arrives and at 11am, while I am already committed and tied up during the day on another tour by day, she simply CANCELS the tour. She didn’t reach out to ask if I could bring someone else or to double check. The irony is I would have bought another ticket or two even to have this experience! She left me last minute with no food tour options and no time to research for my evening plans. I booked this mo this in advance and there were other options that were then gone. A tour operator ought to know their business is also their reputation and that sometimes they will have a day when they may even not fully cover costs to make up for having trust and good reviews- Dubrovnik has no shortage of tourism during its high season! The daytime city walking and drive combo tour I took the same day, which included a van driver also oy had me on the tour but they did NOT cancel my tour! They understand if you run a business, especially a travel and hospitality business, if you sell a tour, you honor it. If you open a restaurant and it is a slow night you still open because if you don’t people won’t trust you most of the time when it is busy or full, especially when you have a reservation on a Saturday evening. AVOID booking because Barbara does not honor her reservations and fails to communicate in ways that could have helped. I whatsapped her right after she cancelled and let her know I could have paid for additional tickets. She NEVER responded- she could have apologized and offered to relist/rebook the tour that same day and I would buy a 2nd or 3rd ticket. At the very least, she could have whatsapped me what places to go for what dishes to order on my own so I could at least try some of the spots she would have taken me to. Poor representative of Dubrovnik and its people. My 2 tour guides earlier in the day for my city walking/van tour were both AMAZING!!! I work in travel and tourism globally so hate when operators like Barbara give the industry and locals a bad name! There are better tours you can trust, but not her and her tour!

Een fantastische en informatieve wandeltocht door de oude stad georganiseerd door een lokale, Barbara. Veel interessante geschiedenis en feiten verstrekt door Barbara die leuk en boeiend was. Afgerond met wat lekkers en wijn en hapjes. Let wel, dit is geen food tour, dus je kunt eten voor of na de tour.