Krakau: Joodse wijk, Getto en Schindler's fabrieksrondleiding

Wir würden nicht wie laut reiseunterlagen vereinbart abgeholt ohne Informationen , schlechte Organisation. Die Tour in der Schindler Fabrik sollte innerhalb 45 Minuten erfolgen, das wäre nicht möglich, wir sind dann dort verblieben und haben die Tour beendet. Für das Museum braucht man mindestens 2h. Dann lieber auf eigene Faust erkunden, wenn man gut zu Fuß ist.

Stood at pick up point but there was sign of bus and no one phoned to say what was happening with bus

Visited Austwich/Birkenau and did a tour of the Jewish Qtr on the 7th and 8th March, all booked through Viator. Met thee most wonderful tour guides. Their wealth of knowledge / information was overwhelming. Their customer service was second to none. I rec'd a text on the eve of our Austwich visit to confirm pick up time at my accommodation. Our pickup was on time. Our driver was excellent (whom unfortunately i cannot remember his name) once he had picked up all for the our tour, he explained how the day would pan out and then played a video of the history of Austwich to watch during our journey. This video truly set the scene to our tour. Our tour included the salt mines. We were supplied a lovely luch before making our way to the saltmine which was very tasty. A roll and a pasta salad and a chocolate biscuit bar with water. Our driver was professional, helpful and friendly showing great patience whist ensuring everyone was informed throughout. The following days tour of the Jewish Qtr was again a very informative tour given by a great guide who had a wealth of knowledge and a very friendly manner. I would highly recommend Viator and wherever I travel I will book with them without hesitation.