Snorkelervaring met kleine groepen in Sea Garden

Unfortunately, we did not have a positive experience with Bluefinn242. We reserved the snorkeling experience trip 1 month and 20 days prior. The day before the trip we received an email from TripAdvisor confirming it, HOWEVER, later that evening, specifically at 5:45 p.m., we received a phone call/WhatsApp message from Bluefinn242 advising that there were not enough people signed up for the 8:30 a.m. trip, so it was cancelled. To say we were upset is an understatement. What was really disappointing was the short notice we received. Considering we signed up SO early in advance, you think Bluefinn242 would have given us a little more heads up that it was going to be cancelled, and not less than 24 hours. I knew this was a possibility because I read details under "Additional Information", however less than 24 hours is ridiculous and inconsiderate. Even 48 hour notice I could have made other plans with another company. So consider this a warning when booking with Bluefinn242.

We rented two scooters from Special Needs at Sea for an Alaska cruise. I will not rent from them again. I first noticed the scooters looked unkept with small cracks on seats and slashes on rubber handlebars. One even had used napkins in the basket from a different cruise line. I Let that ride as long as the scooter works. On the second day began to run out of battery. I charged all night while we slept. Had a shore excursion at 1 pm. About 2 hours before the scooter went dead. Put to charge hoping to have enough to go on tour. Got off the ship and as I got to the meeting point scooter went dead. Of course, we had to miss the tour and were refunded on the spot. Somehow made it back to Gangway and stopped completely. The cruise employee had to push the scooter to an electrical outlet and charged enough to get me to the Customer Service desk. There they took my scooter to charge and gave me a temporary one til the next morning. Nex afternoon started will problems again and returned to Guest Services. At that point, they determined the charger itself was defective. They gave me a new charger with a Scootaround sticker and no more issues. Special Needs should have never included a defective battery charger.

We took a leap of faith going on this excursion with only 1 review but boy, are we glad that we did! The captains were outstanding! We loved the small group and the location they took us to snorkel. They took us on a beautiful, comfortable boat ride through the islands to a snorkeling spot in crystal blue water about 20 mins away. It’s a little confusing finding them - you just walk through the narrow gate on the side of the gas station, go all the way back to the boat docks and you’ll see the captains in/by their boat. No signs, but easy to spot when you get to the dock. There was a little coral in the area they took us (purple and yellow) and some fish (not a ton) but we swam with about 15+ sea turtles. Amazing experience! Worth the trip and we loved the flexibility we had being with such a small crew. 10/10 would book again!