08 Feb 2023
A complete waste of money & such a disappointing night for my birthday on 25/01/23.
We had booked for a birthday meal in the evening including hotel pick-up & return + going up to the 124th level At The Top & when I had booked this up in Dec/22.
Paid in total AUD $636.60 for two of us.
Let's start from the beginning our airport pick-was half hour late due to the heavy rain in Dubai, slow reaching the Tower, Up to the 124th level & squeezed into the lift like cattle, unable to take decent pics at the top due to glass reflection & heavy rain & wind.
When we went through for our meal after exiting from the lift we were informed the restaurant we had originally been booked in had to close due to heavy rain & water leaking into the restaurant, we were given only two options either rebook the booking or eat inside the Juice Bar, we only had a few more days left in Dubai & couldn't squeeze in the time to re-book the meal. Firstly the staff looked miserable none inviting to guests, sloppy table service, a bottle of warm water smacked on the table, bread rolls without any butter. Soup tasted warm like out of a tin. The main meal arrived on this massive round plate with very little food on it & by this stage my tummy is empty looking forward all day to my birthday meal, I asked the staff to take my meal away & please fill up the plate not insult me with a child's meal. We Waited & Waited & Waited & at the end we got up & walked out. A disgusting meal & sloppy service feeling like we were in a back street cafeteria. Arranged my return transfer to our hotel & both very disappointed & starving.