03 Nov 2024
We found Iceberg Turismo through Viator. They were very prompt with responding through WhatsApp and helpful. We had booked our shuttle ride to El Chalten to hike Laguna de Los Tres in the Parque Nacional Los Glaciares.
It was easy to complete the reservation online. Detailed maps and information was sent via WhatsApp. We were picked up by a gentleman of a shuttle driver, Miguel. He was very pleasant, spoke some English, friendly and safe.
It was about a 2 hour drive from El Calafate to El Chalten. We made a stop at a cafe for a coffee and restroom stop. As well as, to drop off others for their El Chalten visit. Miguel dropped us off at the trailhead, provided us with our hiking poles, and made sure we had each other’s contact incase we needed to get ahold of him sooner or for emergencies.
We were unable to complete the entire hike (9/10) due to stormy weather conditions and concluded our excursion early. Miguel had waited for us at the trailhead and made us aware of some news of high winds and road closures to head back at to El Calafate.
We waited at the local coffee shop for a short time and luckily, were alerted by the police when road had opened up. Miguel was very thoughtful, alerted other drivers, and got us to our hotel safely.
Miguel was above and beyond to ensure our commute was comfortable and safe. We had dropped our beanie in the shuttle. He was very kind to contact us and drop off our belongings back to our hotel.
Highly recommend this tour company for your excursions in El Calafate.