Mohamed from Here Egypt Tours was by far one of the best tour guides we had during our trip. From the moment we met him, he went above and beyond to ensure that we saw all the sites we wanted to visit and even took the time to enjoy a meal with us. His knowledge and passion for Egypt's history made our experience even more enriching. We truly appreciate all the effort he put into making our trip amazing. Thank you, Mohamed and Here Egypt Tours!
On July, 2024, my daughter and I went on a 5 night 6 day Cairo, Aswan, Luxor, Red Sea tour in Egypt.
My main tour operator was named, Salwa. She was very friendly, kind, helpful and intelligent. Before embarking on my trip, she spoke with me regularly on WhatsApp, providing me with information about my tours. She made me feel very comfortable and excited about going to Egypt! When I encountered any challenges during my trip, she was there to guide and support me via WhatsApp.
Also, I really appreciate Salwa’s customer service, because she went the extra mile to advise me of other tours that I can explore within Egypt. She simply added the additional tours to my package. This was really helpful, because I was able to experience more of Egypt’s culture.
Salwa, is definitely a sweet and beautiful person, and I would recommend her as a tour operator to anyone of interest. She worked diligently to make my trip successful. Thank you, Salwa!
All the tour guides were friendly, helpful and knowledgeable. They made my trip memorable! I enjoyed the city tour in Cairo, pyramids, sphinxs, the Nubian Village in Aswan, the temples and horse and carriage ride in Luxor , swimming with the dolphins in the Red Sea in Hurghada and the Nile River Cruise. The cruise had scrumptious food, lovely service, and the cabin was clean, spacious and comfortable. These tours were amazing and awesome!
Majority of the time my trip was good, however, I did encounter a few minor setbacks. For example, at the beginning of the trip, I was not provided with a complete itinerary stating the exact times of the tours, names of the tour guides and the locations of the hotels (it was a bit frustrating and disorganized). I also was disappointed with one hotel because it was not a 5 star hotel, so I decided not to stay there. In addition, I was unhappy because I was unable to go on the hot air balloon ride in Luxor because it was cancelled, due to the weather.
However, despite these setbacks, the company and the tour operator, Salwa, made every effort to accommodate me. They provided me with an updated itinerary, upgraded hotel/cruise, and they refunded my money back for the hotel and the hot-air balloon ride. They made me feel very special! They were an awesome team to work with!
Overall, I would recommend this tour, because it was great value for money. It included a variety of excursions that will enable you to explore the richness of Egypt’s culture. The company, the tour operator and the tour guides were great people! I truly enjoyed my stay in Egypt! It was adventurous and I met helpful, kind and lovely people! If the Lord wills, I will return back to Egypt to embark on another amazing tour!
Note: Make sure you buy a SIM card in Egypt ( I bought a card upon arrival at the airport) to communicate with your tour operator and your guides.